Terms and Conditions

1. Service Description

Schedulify is an AI-powered calendar, scheduling, and task management application built with Next.js and React. The Service provides automated scheduling suggestions, calendar organization, task management, AI-assisted planning, and smart recommendations using artificial intelligence technologies including, but not limited to, Amazon Web Services (AWS) Bedrock, OpenAI, and local language models (such as Ollama/Phi-3).

Schedulify is currently in a pre-launch beta phase. Features, pricing, availability, and functionality are subject to change without prior notice during this period. Beta access does not guarantee access to any future version of the Service.

2. Eligibility and Age Requirements

You must be at least 13 years of age to create an account or use the Service. By creating an account, you represent and warrant that you meet this age requirement.

If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. The parent or legal guardian is responsible for the minor's use of the Service and any consequences thereof.

We do not knowingly collect personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR), and equivalent legislation in other jurisdictions. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly. If you believe a child under 13 has provided us with personal data, please contact us immediately.

Users in the European Economic Area (EEA) must be at least 16 years of age to create an account, unless a lower age is permitted by applicable national legislation implementing the GDPR, and consent is provided by the holder of parental responsibility.

3. Account Terms

• You must provide accurate, current, and complete information when creating an account, including your real first name, last name, and a valid email address.
• You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password.
• You are responsible for all activities that occur under your account, whether or not you authorized them.
• One account per natural person is permitted. Automated account creation is prohibited.
• You must immediately notify us of any unauthorized access to or use of your account.
• We reserve the right to suspend or permanently terminate accounts that violate these Terms, at our sole discretion, with or without prior notice.
• Account authentication is managed through Amazon Cognito. By creating an account, you acknowledge that your authentication credentials are processed by AWS in accordance with their service terms.

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable local, provincial, national, or international law or regulation.
• Transmit any content that is unlawful, harassing, abusive, threatening, defamatory, obscene, or otherwise objectionable.
• Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the Service or any part thereof.
• Exploit, abuse, or circumvent any AI systems, token limits, rate limits, or security measures.
• Use automated tools, bots, scrapers, or crawlers to access, scrape, or overload the Service.
• Interfere with or disrupt the integrity or performance of the Service or its infrastructure.
• Impersonate any person or entity, or falsely claim an affiliation with any person or entity.
• Attempt to gain unauthorized access to the Service, other users' accounts, or any associated systems or networks.
• Upload or transmit viruses, malware, or any other malicious code.
• Use the Service for competitive analysis, benchmarking, or the development of a competing product.
• Resell, sublicense, or commercially redistribute the Service or any AI-generated outputs without explicit written permission.

Violation of this Acceptable Use Policy may result in immediate account suspension or termination, at our sole discretion, without refund.

5. Artificial Intelligence Usage Disclosure

Schedulify incorporates artificial intelligence throughout the Service. By using Schedulify, you acknowledge and agree to the following:

• AI-generated content is not guaranteed to be accurate. Scheduling suggestions, task breakdowns, time estimates, and recommendations are automated outputs that may contain errors, omissions, or inaccuracies.
• You must independently verify all AI-generated schedules, suggestions, and recommendations before relying on them for any purpose.
• AI does not provide professional advice. Outputs from the AI assistant do not constitute medical, legal, financial, academic, or any other form of professional advice.
• Third-party AI processing. Your interactions with the AI assistant may be transmitted to and processed by third-party AI providers, including AWS Bedrock (Amazon Nova, Claude), OpenAI, and local inference engines (Ollama/Phi-3). Each provider is subject to its own terms of service and data processing policies.
• AI content may be used for service improvement. De-identified, aggregated interaction patterns may be used to improve the Service's AI models and scheduling algorithms. Individual conversations are not shared with third parties for their independent use.
• No guarantee of output quality. While we design and tune the AI system in good faith to provide useful results, we do not guarantee that every AI response will be accurate, complete, timely, or satisfactory for your specific use case.
• Bias and limitations. AI systems may produce outputs that reflect biases present in their training data. We are not responsible for any bias, inaccuracy, or unintended content in AI outputs.

6. Token and Credit System

AI interactions within Schedulify consume tokens based on the computational complexity and backend used. Token costs vary by operation type (e.g., simple chat, single event creation, complex multi-event scheduling, subtask generation).

• Token allocation may vary by plan tier and may change as the Service evolves.
• Unused tokens do not carry over between billing periods (if applicable).
• Tokens are consumed when a request is submitted for processing, regardless of whether the resulting AI output is incomplete, incorrect, delayed, or unsatisfactory.
• Except where required by applicable law, token usage is final once processing begins. We are not responsible for dissatisfaction with an AI-generated response where the Service operated as designed.
• We reserve the right to modify token costs, allocations, and policies at any time.

7. Billing, Payments, and Subscriptions

Certain features of the Service require a paid subscription ("Founder Edition"). By purchasing a subscription, you agree to the following:

• Payment processing: All payments are processed securely through Stripe, Inc. We do not store your full credit card details on our servers. By making a payment, you agree to Stripe's Terms of Service and Privacy Policy.
• Currency: All prices are displayed and charged in Canadian Dollars (CAD) unless otherwise stated.
• Recurring subscriptions: Founder Edition subscriptions automatically renew at the end of each billing period (monthly or yearly) unless canceled before the renewal date.
• Pre-launch preorders: Founder Edition purchases made during the pre-launch period are structured as one-time payments with a subscription schedule that activates on the product launch date. Your first renewal occurs at the end of the initial prepaid period.
• Price changes: We reserve the right to change subscription pricing at any time. Existing subscribers will receive at least 30 days' notice before any price increase takes effect on their next renewal.
• Taxes: You are responsible for any applicable taxes, duties, or levies associated with your purchase, as determined by your jurisdiction.

7.1 Cancellation and Refund Policy

• You may cancel your subscription at any time through your account settings or by contacting us.
• Cancellation takes effect at the end of the current billing period. You will retain access until then.
• Refunds for the current billing period are generally not provided, except where required by applicable consumer protection law.
• Pre-launch preorder refunds may be available within 14 days of purchase if the product has not yet launched. After launch, standard cancellation terms apply.
• We reserve the right to issue refunds at our sole discretion on a case-by-case basis.

8. Data Collection and Privacy

Your privacy is important to us. Our full data practices are described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and processing of your information as described in the Privacy Policy.

We collect and process the following categories of data:

• Account data: Email address, first name, last name, and encrypted password (processed via AWS Cognito).
• Scheduling data: Calendar events, tasks, subtasks, and scheduling preferences, stored in AWS DynamoDB and cached in your browser's local storage.
• AI interactions: Chat messages and prompts sent to the AI assistant, which may be processed by AWS Bedrock, OpenAI, or local inference engines.
• Billing data: Payment and subscription information processed by Stripe (we do not store full payment card numbers).
• Bug reports: Reports you submit, including descriptions, severity ratings, reproduction steps, and expected/actual behavior.
• Analytics data: Usage events, session identifiers, and interaction patterns for service improvement.
• Audit logs: Administrative actions and system events for security and compliance.

We do not sell your personal data to third parties. For complete details on data retention, your rights, and how to request data deletion, please refer to our Privacy Policy.

9. Data Storage and Security

Calendar events, tasks, and preferences are stored both in your browser's local storage (for offline access and performance) and in our cloud database (AWS DynamoDB) for persistence. Please note:

• Clearing your browser data may remove locally cached scheduling data, but server-stored data will persist.
• Local storage data is subject to browser storage quotas (typically ~5MB) and is automatically managed by the Service.
• Events older than a configurable retention period may be automatically evicted from local storage to manage capacity.
• We implement industry-standard technical and organizational security measures, including encryption in transit (TLS/HTTPS), AWS IAM role-based access controls, and DynamoDB encryption at rest.
• Authentication is handled by Amazon Cognito with HMAC-SHA256 secret hash verification and JWT-based session management.
• Despite our security measures, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security.
• You may request complete data deletion by contacting us or using the account deletion feature within the Service.

10. Intellectual Property

• Our property: The Service, including its source code, design, branding, logos, user interface, underlying technology, and all related intellectual property, is and remains the exclusive property of Schedulify and its licensors. All rights not expressly granted are reserved.
• Your content: Content you create within the Service (schedules, tasks, events, notes, and other user-generated content) remains your property.
• License grant: By using the Service, you grant us a worldwide, non-exclusive, royalty-free, limited license to process, store, display, and transmit your content solely as necessary to provide, maintain, and improve the Service.
• AI-generated outputs: Scheduling suggestions, recommendations, and other AI-generated content produced by the Service are provided for your personal use. You may use these outputs in connection with your scheduling activities, but you may not commercialize, redistribute, or resell AI outputs without our prior written consent.
• Feedback: Any feedback, suggestions, or ideas you provide about the Service may be used by us without obligation or compensation to you.
• Trademarks: "Schedulify" and all related names, logos, and branding are trademarks of Schedulify. You may not use our trademarks without prior written permission.

11. Service Availability and Modifications

The Service is provided "as is" and "as available" without any uptime guarantees or service level agreements (SLAs). We may:

• Perform scheduled or emergency maintenance that temporarily impacts availability.
• Modify, suspend, or discontinue any feature of the Service at any time, with or without notice, particularly during the pre-launch and beta phases.
• Experience downtime due to factors beyond our control, including third-party service outages (AWS, Stripe, OpenAI), network failures, or force majeure events.
• Throttle or restrict access during periods of high demand or suspected abuse.

We will make commercially reasonable efforts to minimize disruptions and to communicate planned maintenance in advance.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• WE ARE NOT RESPONSIBLE FOR MISSED APPOINTMENTS, SCHEDULING CONFLICTS, OR OTHER CONSEQUENCES ARISING FROM AI ERRORS, INACCURACIES, OR SERVICE UNAVAILABILITY.
• WE ARE NOT LIABLE FOR DATA LOSS RESULTING FROM BROWSER STORAGE CLEARING, DEVICE FAILURE, OR USER ERROR.
• WE ARE NOT LIABLE FOR OUTAGES, DELAYS, OR FAILURES CAUSED BY THIRD-PARTY SERVICES (AWS, STRIPE, OPENAI, HOSTING PROVIDERS, OR INTERNET SERVICE PROVIDERS).
• WE ARE NOT LIABLE FOR TOKENS, CREDITS, OR OTHER USAGE COSTS SPENT ON AI OUTPUTS THAT YOU CONSIDER UNSATISFACTORY, INACCURATE, OR UNHELPFUL, PROVIDED WE HAVE MADE REASONABLE EFFORTS TO DESIGN AND OPERATE THE SERVICE APPROPRIATELY.
• IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100.00).
• IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law. Nothing in these Terms excludes or limits liability that cannot be lawfully excluded or limited.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE SERVICE, INCLUDING AI-GENERATED CONTENT, WILL BE ACCURATE, RELIABLE, OR COMPLETE; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

14. Indemnification

You agree to indemnify, defend, and hold harmless Schedulify, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Service.
• Your violation of these Terms or any applicable law or regulation.
• Your violation of any rights of a third party.
• Content you submit, post, or transmit through the Service.
• Any reliance on AI-generated outputs from the Service for decisions that cause harm or loss.

15. Bug Reporting

We provide an in-app bug reporting system. By submitting a bug report, you acknowledge that:

• Bug reports, including descriptions, severity ratings, reproduction steps, and behavioral observations, are stored in our database and reviewed by our development team.
• Submitting a bug report does not guarantee a specific fix timeline, response, or resolution.
• Bug reports may be used to improve the Service and may be shared internally without identifying the reporter externally.
• You should not include sensitive personal information (passwords, financial details) in bug reports.

16. Account Termination

• By you: You may delete your account at any time through the account settings or by contacting us. Account deletion triggers a cascading removal of all associated data (events, tasks, subtasks, analytics) from our systems.
• By us: We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
• Data deletion timeline: Upon account termination, your personal data will be deleted from our active systems within 30 days. Backup copies may persist in encrypted backups for up to 90 days before being purged.
• Effect of termination: Upon termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Intellectual Property, Limitation of Liability, Indemnification, and Governing Law.
• Subscription cancellation on termination: If you have an active paid subscription, account termination does not automatically entitle you to a refund for the current billing period.

17. Dispute Resolution

17.1 Informal Resolution

Before filing any formal legal proceeding, you agree to first attempt to resolve any dispute informally by contacting us. We will attempt to resolve the dispute informally within 60 days. If the dispute is not resolved within that period, either party may proceed as outlined below.

17.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be submitted to binding arbitration in accordance with the rules of the ADR Institute of Canada, unless you reside in a jurisdiction where mandatory arbitration clauses are prohibited by law (e.g., certain consumer protection laws in the EU or Quebec). In such cases, you retain the right to bring claims in a competent court of your jurisdiction.

17.3 Class Action Waiver

To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action. If this waiver is found to be unenforceable in your jurisdiction, the entirety of this arbitration provision shall be deemed void.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal action arising under these Terms shall be brought exclusively in the courts located in the Province of Ontario, Canada, and you consent to the personal jurisdiction of such courts.

If you are a consumer in the European Union, United Kingdom, or another jurisdiction that grants mandatory consumer protection rights, nothing in these Terms shall deprive you of the protections afforded by the mandatory provisions of the law of your country of residence.

19. International Use and Export Compliance

The Service is hosted and operated from Canada using AWS infrastructure. If you access the Service from outside Canada, you do so at your own initiative and are responsible for compliance with local laws. You agree not to use or access the Service in any country or region subject to comprehensive sanctions by Canada, the United States, or the European Union.

You represent that you are not on any applicable government restricted parties list and will not use the Service in violation of any export control or sanctions regulations.

20. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemics, government actions, acts of war or terrorism, civil unrest, power outages, internet or telecommunications failures, third-party service provider outages (including AWS, Stripe, and OpenAI), cyberattacks, or any other force majeure event.

21. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Schedulify regarding the use of the Service and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

23. Waiver

The failure of Schedulify to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Schedulify.

24. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction or notification, including in connection with a merger, acquisition, reorganization, or sale of assets.

25. Accessibility

We are committed to making the Service accessible to all users, including individuals with disabilities. We strive to conform to applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you experience any accessibility barriers while using the Service, please contact us so we can work to address the issue.

26. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect, via email to the address associated with your account or through an in-app notification.

Continued use of the Service after changes are posted constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must discontinue use of the Service and delete your account.

We encourage you to review these Terms periodically to stay informed of any updates. The "Last updated" date at the top of this page indicates when the Terms were last revised.

27. Contact Information

For questions, concerns, or requests regarding these Terms, data deletion, or any other matter, please contact us through one of the following channels:

• In-app: Use the bug reporting / support feature within the Schedulify application.
• Email: Contact our support team at the email address provided within the application.

We aim to respond to all inquiries within 10 business days.